For any claim from territory of Spain, we answer you immediately and we repair or replace in 1 week maximum.
For any claim from territory of Europe, we answer you immediately and we repair or replace in 2 weeks maximum.
For any claim from territory of other countries, we answer you immediately and we repair or replace depending on the distributor of each country.
The warranty period for PROGRESS items is two (2) years from date of purchase.
In case your PROGRESS wheel shows any defect within 2 years from date of purchase, we replace or repair it for free.
In case of bad luck, and crashed your wheels by accident, PROGRESS supports you by offering a replacement rims for half the regular price during 1 year after purchase.
Moreover, if you register your wheels after the purchase in our website, you will benefit from additional free year, so in total 2 years of Crash Replacement policy.
Find more information:
http://en.progresscycles.com/warranty
For any sugestion you can contact us 24 hours a day.
